Shipping policy

UK SHIPPING OPTIONS

Royal Mail Tracked 24
This service usually takes 1-2 working days after the date of dispatch and offers full tracking information, which can be checked on the Royal Mail website. This is an estimated delivery window and can take longer sometimes, for example, if your parcel is too big to fit through a letterbox. This can lead to a missed delivery.

Royal Mail Tracked 48
This service usually takes 2-3 working days after the date of dispatch and offer full tracking information, which can be checked on the Royal Mail website. This is an estimated delivery window and can take longer sometimes, for example, if your parcel is too big to fit through a letterbox.

International Shipping
We currently do not offer a standard international shipping service. If you do want to purchase any items and want them to be delivered to outside of the UK please get in contact and we will give you a personalized quote sales@monsutagames.com. Please note we do not pay any taxes or duties in the country of receiving.

Packaging
Here at Monsuta Games we like to do as much as we can not to impact our environment.

We practice "Responsible Packaging" methods to keep our footprint low and the planet happy.

If there is a problem or you are not happy with how your item has been sent please let us know.